Our Strategic Partnerships - VHA Accounting Solutions

Chloe’ Esther Aiyer Gengan

Office Manager

Qualifications – Certificate with Pietermaritzburg Chamber of Business such as – MS Excel 2016 Core (Level 1), Compensation for Occupational Injuries & Diseases (COID) Act & Injury on Duty, Practical Management of Absenteeism in the workplace, Telephone reception. Office Administration Certificate with Damelin and Advanced 120 hour Teach TEFL certificate

I am the office manager at VHA Accounting Solutions. An office manager plays a key role in overseeing the administrative and operational functions within an office or business. Some of the common responsibilities and duties of mine include:

1. Office Administration:
- Managing office operations and procedures
- Supervising administrative staff and delegating tasks
- Overseeing office maintenance, supplies, and equipment
- Handling office budget and expenses

2. Communication and Coordination:
- Acting as a liaison between management and employees
- Handling incoming and outgoing communications (phone calls, emails, etc.)
- Scheduling meetings, appointments, and events
- Coordinating travel arrangements for employees

3. Human Resources Support:
- Assisting with recruitment and onboarding processes
- Maintaining employee records and files
- Managing employee benefits and payroll administration
- Handling employee inquiries and concerns

4. Facilities Management:
- Ensuring a safe and productive work environment
- Coordinating office layout and workspace organization
- Overseeing office security measures
- Managing vendor relationships for office services (cleaning, maintenance, etc.)

5. Administrative Support:
- Supporting executives and managers with administrative tasks
- Drafting and preparing reports, presentations, and documents
- Organizing and maintaining office filing systems
- Assisting with special projects and initiatives

6. Event Planning and Coordination:
- Organizing office events, meetings, and conferences
- Coordinating catering, logistics, and accommodations for events
- Managing invitations, RSVPs, and event follow-up

7. Technology and IT Support:
- Overseeing office technology needs and equipment maintenance
- Providing basic IT support to employees
- Collaborating with external IT vendors for troubleshooting and upgrades

Overall, an office manager plays a crucial role in ensuring the smooth and efficient operation of an office environment. They are responsible for managing various administrative tasks, supporting human resources functions, coordinating communication and logistics, and providing overall support to ensure the office runs effectively and efficiently.

chloe@vhaaccounting.com 066 307 2834 087 109 0712